Policies

POLICIES

Payment: How do I pay?

PAYMENT INFO:

Your credit card will be deducted automatically and you will not be billed and you do not need to make any other payments.

“WHEN IS THE ROOM MINE?  WHEN CAN I ENTER IT?”

If you are scheduled for 10:00 am, you are paying to rent the room between 10:00 and 10:50. The room is yours during those 50 minutes.

“What happens between 10:50 and 11:00? Whose room is it then?”

The last 10 minutes in the hour are a transition time between the therapist that just finished their session and the therapist entering for the next hour. The therapist that finishes their session should try to leave as close to 10:50 as possible and leave no later than 10:55am and the therapist who has the 11:00 hour reserved should wait until 10:55am to enter the room to prepare for their client.

“If I have the 11:00 hour, what do I do if the 10:00 therapist’s session ‘goes over’?”
The therapist before you is expected to have the ability to end their sessions on time. If they do not end on time then you have an obligation to knock on the door at   10:55am.  They are in violation of their rental agreement and THEY are being rude.  You have the right to prepare yourself and the room between 10:55 and 11:00 am. Also, you are expected to let the room manager, Ronnie know. Please call him at or email him at oaklandtherapyoffice@gmail.com  If the person before you is going over in your time with you then they are probably doing it with other people.

IF THERE ARE ANY ISSUES:

There is an expectation that people will be professional, clean up after themselves, have furniture in its proper place upon leaving, and leave their rooms on time. Please do not hesitate to call Ronnie at 360-670-6282 if there are any issues that need to be addressed.